Privacy Policy

DMV Locksmith Services ("we," "us," or "our") operates the websitedmvlocksmithservices.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Website Usage Data

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 automatically collects:

• Pages visited and time spent on each page
• Referring website or search query
• Device type, browser, and operating system
• Approximate geographic location (city/region level)
• Events such as button clicks, form submissions, and phone link taps

This data is collected using cookies and similar tracking technologies and is processed by Google LLC under their privacy policy (policies.google.com/privacy). IP addresses are anonymized before storage.

Contact Form Submissions

When you submit our contact form, we collect the information you provide, which may include:

• Your name
• Phone number
• Service request details and message

This information is used solely to respond to your inquiry. We do not sell or share it with third parties for marketing purposes.

Cookies

Our website uses cookies to support analytics and basic site functionality. You can control cookie preferences through your browser settings. Disabling cookies may affect some site features.

2. Third-Party Services

Our website integrates the following third-party services:

• Google Analytics 4 — analytics.google.com — collects usage data as described above.
• Google Maps — maps.googleapis.com — used for embedded maps. Google may collect data per their privacy policy when you interact with map embeds.
• SociableKIT — widgets.sociablekit.com — used to display Google reviews. The widget loads in an iframe and is subject to SociableKIT's privacy policy.
• Cloudflare — our hosting and CDN provider. Cloudflare logs may include your IP address and request metadata for security and performance purposes.

3. How We Use Your Information

• To respond to service inquiries and quote requests
• To understand website usage and improve our content
• To monitor site security and prevent abuse

We do not sell your personal information to third parties.

4. Data Retention

Contact form submissions are retained for up to 12 months for business communication purposes and then deleted. Google Analytics data is retained for 14 months per our GA4 configuration.

5. Your Rights

Depending on your state of residence, you may have rights regarding your personal information:

• Virginia residents — under the Virginia Consumer Data Protection Act (VCDPA), you have the right to access, correct, delete, and opt out of the sale or targeted advertising of your personal data.
• California residents — under the California Consumer Privacy Act (CCPA), you have the right to know what personal data is collected, request deletion, and opt out of sale. We do not sell personal data.

To exercise any of these rights, please contact us using the information below.

6. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance of the updated policy.

8. Contact Us

For privacy-related questions or to exercise your data rights, contact us at:

• Email: dmvlocksmithservices@gmail.com
• Phone: 571-617-8086
• Online: dmvlocksmithservices.com/contact/